Your guests want to spend more. Stay makes sure they do.
Stay fills open spa, dining, and experience capacity with the in-house guests most likely to book. It finds the right guest, the right moment, and the right offer, then starts the conversation in your hotel's voice.
Grow ancillary revenue, in-stay spend, and return visits.
See Stay at work.
Stay thinks, acts, and reports back. Your guests get the right moment. Your team keeps full control.
The Grand Hotel
via WhatsApp
Signal
Returning guest · Booked spa last stay · Free this afternoon
Inventory
Treatment Room 2 · 4:00 PM · Open, expires in 3h
Decision
80-min deep tissue massage · Expected value $340 · Within your rules
Action
Message sent · Guest opted in
Outcome
Booked+$0
Representative workflow · illustrative property, guests, and figures.
One agent. Every channel your guests use.
Stay remembers each guest and chooses the right channel for every moment, from pre-arrival to their next visit. Your team can step in at any point.
Your stay at The Grand begins Friday. Shall we reserve a table for your anniversary dinner?
3 days before
Welcome back. Your suite is ready, and your table is set for 7:30.
Friday · 3:12 PM
We have a quiet opening in the spa at 4pm today. Shall I hold it for you?
Saturday · 2:14 PM
Booked · +$340Hi, it's Maria from concierge. I'll have fresh flowers in your room before dinner.
Saturday · 6:40 PM
We loved having you. Your favorite therapist has openings next month if you'd like to return.
Two weeks later
Your stay at The Grand begins Friday. Shall we reserve a table for your anniversary dinner?
3 days before
Welcome back. Your suite is ready, and your table is set for 7:30.
Friday · 3:12 PM
We have a quiet opening in the spa at 4pm today. Shall I hold it for you?
Saturday · 2:14 PM
Booked · +$340Hi, it's Maria from concierge. I'll have fresh flowers in your room before dinner.
Saturday · 6:40 PM
We loved having you. Your favorite therapist has openings next month if you'd like to return.
Two weeks later
Works across WhatsApp, text, email, your hotel app, and web chat, with your team in the loop.
Representative guest journey · illustrative property and messages
Measured, not assumed.
Every Stay deployment is measured against a control group, so you see the revenue Stay actually created, not revenue that would have happened anyway.
Capture rate
Share of in-house guests who book an ancillary experience
Treatment room utilization
Booked hours as a share of available spa hours
Ancillary revenue per room
Non-room revenue earned per occupied room.
Return visits
Guests who come back within 12 months
Where ancillary revenue is lost.
Demand is already in the building. The moment passes before anyone connects the guest to the opportunity.
- 01Open spa, cabana, and dining capacity expires unsold every day
- 02Guest signals sit in the PMS and CRM, but rarely shape what's offered
- 03Pre-arrival and in-stay offers are generic, not matched to the guest
- 04Teams don't have time to find the right guest for every open slot
- 05Post-stay messages are generic, not built on what the guest enjoyed
Built differently. For a reason.
- Make inventory bookable
- Wait for the guest to find the offer
- Show the same options to every guest
- Report bookings, not incremental revenue
- Decides which guest should be offered each open slot
- Reaches the guest first, at the right moment
- Speaks in your hotel's voice, within your rules
- Measures revenue against a control group
Stay works alongside your existing booking and reservation systems.
The AI revenue agent for hotel ancillary revenue.
Stay reads the guest context your hotel already holds, watches open inventory across wellness, dining, and experiences, and decides who to offer what, and when.
Stay focuses on three outcomes: in-stay spend, stay extensions, and return visits.
- 01Connect guest and inventory data
- 02Understand guest intent
- 03Decide the right offer and moment
- 04Engage across channels
- 05Measure incremental revenue
Built for production from day one
Built by engineers who have shipped 15+ AI platforms at scale across enterprise environments
Designed for the messy, fragmented data reality of live hotel operations
The platform learns with every stay, every guest, and every deployment, to increase ancillary revenue
Pay for results.
Activation, per property
A one-time fee to connect your data, set your guardrails, and launch your agent.
Outcome based
After activation, you pay a share of the incremental revenue Stay creates, measured against a control group.
Built by enterprise builders. Backed by experienced investors and advisors.
Sean Bellerby
18+ years building enterprise SaaS revenue systems, data systems, and AI deployments.
Brian MacMahon
Founder of Expert Dojo, incubator of Stay, backing 300+ startups globally. Supporting Stay across growth, capital, product, and positioning.
Chairman TiE Global
Yash Shah
3x Founder with $2B+ in exits, including company sales to IBM & CA Technologies. Supporting Stay on product vision and technical strategy.
Engineered to fit your environment
Everything your team will ask.
No. Stay works alongside your existing systems and starts from a secure data export.
Stay can surface its first opportunities within two weeks of activation.
Against a control group of guests who don't receive offers, so you see true incremental revenue.
Your team. Approve every message to start, then give Stay more autonomy as trust builds.
Yes. It's encrypted, access controlled, and never shared across properties or brands.
Yes. Stay is designed for single properties and portfolios.
A one-time activation fee per property, then a share of the incremental revenue Stay creates.